Terms of Service

Welcome to Rezme ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of the Rezme website, applications, and services (collectively, the "Service").

By creating an account or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

We may update these Terms from time to time. We will notify you of any material changes by e-mail and by updating the "Last updated" date on this page. We may change these Terms only as described in section 11 (important reasons, at least 30 days' notice by e-mail, your right to terminate before the change takes effect).

Rezme is an AI-powered resume customization platform that helps users create tailored resumes for job applications. Our Service includes:

• AI-assisted CV/resume generation and customization
• Job application tracking and management
• Professional resume templates
• Profile management for storing professional information
• CV export in various formats (PDF, DOCX)

The Service uses artificial intelligence technology, including OpenAI's language models, to analyze job descriptions and generate customized resume content based on your profile information.

To use our Service, you must create an account by providing:

• A valid email address
• A secure password
• Acceptance of these Terms and our Privacy Policy

When you accept, we record the date and time, the version of these Terms (the “Last updated” date) and your IP address as proof of acceptance (see Privacy Policy, Section 7).

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

You must be at least 16 years old to use this Service. By creating an account, you represent that you meet this age requirement.

Account Responsibility: You are responsible for all activity on your account and all charges incurred. Each account is for individual use only — sharing credentials or using a single account for multiple individuals is prohibited.

IMPORTANT: Our Service uses artificial intelligence to generate and customize CV content.

By using our Service, you acknowledge and agree that:

• Your profile data and job descriptions are processed by AI systems (OpenAI)
• AI-generated content may contain errors, inaccuracies, or inconsistencies
• You are solely responsible for reviewing, editing, and approving all AI-generated content before use
• We do not guarantee that AI-generated CVs will result in job interviews or employment
• The AI may occasionally produce content that requires correction or refinement

You retain full control over your data and generated content. You can edit, regenerate, or delete any AI-generated content at any time.

When using our Service, you agree to:

• Provide accurate and truthful information in your profile
• Not misrepresent your qualifications, experience, or skills
• Review all AI-generated content for accuracy before using it
• Not use the Service for any illegal or unauthorized purpose
• Not attempt to reverse engineer, decompile, or hack the Service
• Not use the Service to generate content that is fraudulent, misleading, or harmful
• Comply with all applicable laws and regulations

You are solely responsible for the content of your resumes and how you use them in your job search.

Your Content: You retain all rights to the personal information and content you provide to the Service. By using our Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

Our Content: The Service, including its design, features, templates, and underlying technology, is owned by Rezme and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service without our express permission.

Generated Content: CV content generated by our AI becomes your property once created. You may use, modify, and distribute your generated CVs as you see fit.

Subscription Plans: We offer various subscription plans with different features and usage limits. Current pricing is available on our pricing page. Prices are in US dollars (USD) and are the total amount you pay per billing period, including any applicable taxes; we do not add any further taxes or fees.

Billing: Payments are processed securely through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.

Cancellation: You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period.

Refunds: Consumers may withdraw from the paid contract within 14 days of the first charge and are refunded as described under "Right of Withdrawal" below. After that period you can cancel your subscription with effect from the end of the current billing period, and the price already paid for a period that has begun is not refunded, except where these Terms provide for a refund of the unused part of the paid period (Price Changes and Changes to these limits in this section, and section 11) and without prejudice to your statutory rights (e.g. under the rules on non-conformity of digital services).

Price Changes: We may change the price of a paid plan only for the future and only for a reason listed in section 11 (in particular a material change in the cost or terms of our providers, or a change in the law). We will inform you by e-mail at least 30 days before the change. A new price applies from the start of your first billing period after it takes effect and never to a period you have already paid for. If you do not accept a price increase, you may cancel before the next renewal at no cost, or terminate with immediate effect and receive a refund for the unused part of the paid period.

Recurring Billing: By subscribing, you authorize recurring charges to your payment method on your billing cycle (monthly or yearly) until you cancel. You will receive an email notification 3 days before each renewal.

Fair Use (Max plan): The Max plan has no monthly limit on the number of CV generations, cover letters or AI interview sessions. To keep the Service available for all users, the following limits apply:

• Daily cap: currently up to 100 generations per account per day. CV generations (including regenerations and retries) and stand-alone cover letters share one daily pool; a cover letter generated together with a CV and AI interview sessions do not count towards it. The day runs from midnight to midnight UTC (01:00 or 02:00 Polish time). A generation that fails or that you cancel is not counted.
• Anti-abuse limits: currently up to 5 generations running at the same time, at least 10 seconds between starting generations, and up to 80 requests per minute and 1,500 per hour to AI features.
• Temporary capacity limits: if the daily capacity of our AI service or of our AI providers is exhausted, AI generation may be temporarily unavailable for all users, including paying subscribers (who keep access longer than Free users), as a rule until the daily reset at midnight UTC. We restore it as soon as reasonably possible.

Changes to these limits: we may change them only for the future and only for an important reason: a material change in the cost or capacity of our AI providers, the need to prevent abuse or protect the security of the Service, or a change in the law. We will inform you of a change that is less favourable to you by e-mail at least 30 days before it takes effect. If it materially worsens your access to the Service, you may terminate the subscription with immediate effect within 30 days of the date the change takes effect (or of being informed, if later) and we will refund the fee for the unused part of the paid period. These rules do not limit your statutory rights as a consumer, including those relating to conformity of a digital service with the contract.

Digital Content Delivery: You acknowledge that AI-generated content (CVs, cover letters, match analyses) is delivered immediately upon generation and constitutes performed service. Your right of withdrawal and the refund rules in the next paragraph apply to the paid contract; we do not treat the delivery of generated content as a reason to refuse a refund within the statutory 14-day withdrawal period.

Right of Withdrawal (consumers): If you are a consumer, you have the right to withdraw from a distance contract within 14 days of its conclusion without giving any reason. The paid contract is concluded when your subscription is first charged: if you start with a free trial, the 14 days run from the first charge made when the trial converts into a paid subscription (not from the start of the trial); for a direct purchase they run from the purchase. If the 14th day falls on a Saturday or a public holiday in Poland, the period ends at the end of the next day that is not a Saturday or a public holiday. You can withdraw directly in your account (Settings, Subscription: "Withdraw from contract"), which shows the refund before you confirm. If you asked us at checkout to start providing the service during the withdrawal period, you pay only for what was provided until you withdrew, in proportion to the part of the paid billing period that has passed (the free trial days are not counted), and the remainder of the price is refunded; if no such request is recorded, you owe nothing and the whole price is refunded. Refunds are made without undue delay, within 14 days of your withdrawal, using the payment method you used. To exercise this right, send us an unambiguous statement of withdrawal (for example by e-mail to support@rezme.dev) before the 14-day period expires; you may use the model withdrawal form below, but you are not required to. You lose the right of withdrawal for a service once we have fully performed it with your express prior consent, after you were informed before the start that you would lose the right of withdrawal and you acknowledged this; a subscription is not fully performed before its billing period ends, so starting to use it does not by itself take away the right of withdrawal within the 14 days. You give the consent and acknowledgement at checkout before purchase, and we send you a confirmation of the contract on a durable medium (e.g. e-mail). This does not affect your other statutory rights. Provisions for consumers also apply to a natural person concluding the contract directly related to their business where it is not of a professional nature for them.

Model withdrawal form (fill in and return only if you wish to withdraw from the contract): – To: Daniel Kasprzyk (Rezme), support@rezme.dev (full business details and postal address: see /imprint) – I/We(*) hereby give notice of my/our(*) withdrawal from the contract for sale of the following goods(*) / contract for supply of the following goods(*) / contract for specific work consisting of the performance of the following goods(*) / for the provision of the following service(*): ……… – Date of conclusion of the contract(*) / of receipt(*): ……… – Name of consumer(s): ……… – Address of consumer(s): ……… – Signature of consumer(s) (only if this form is notified on paper): ……… – Date: ……… (*) Delete as appropriate. (Non-binding English translation of the model form in Annex 2 to the Polish Consumer Rights Act; the Polish version controls.)

Dispute Resolution: You agree to contact us at support@rezme.dev before initiating any payment dispute with your bank or card issuer. This does not limit your right to use any other legal remedy or to dispute a payment with your bank.

Anti-Fraud Measures: To protect against payment fraud and unauthorized use, we employ device fingerprinting, IP address logging, and payment card tracking. These measures help us verify legitimate account activity and defend against fraudulent chargeback claims. We process this data on the basis of our legitimate interest in preventing fraud (Art. 6(1)(f) GDPR); you may object as described in the Privacy Policy.

We take your privacy seriously. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• We process your data to provide and improve our Service
• Your data may be transferred to our service providers (OpenAI, Stripe)
• You have rights regarding your data under applicable data protection laws
• We implement security measures to protect your data

Please review our Privacy Policy for complete information about our data practices.

Users who are not consumers (e.g. companies and persons using the Service directly for their business or professional activity): to the maximum extent permitted by law:

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DO NOT GUARANTEE THAT:

• The Service will be uninterrupted or error-free
• AI-generated content will be accurate or suitable for your needs
• Use of the Service will result in employment or interviews

WE ARE NOT LIABLE FOR:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Decisions made by employers based on your CV
• Any damages exceeding the amount you paid us in the 12 months preceding the claim

Consumers: The exclusions and limitations above do not apply to consumers. Nothing in these Terms excludes or limits our liability to a consumer for personal injury, for damage caused intentionally, or for a non-conformity of digital content or a digital service with the contract, and your statutory rights as a consumer (including those under the Polish Consumer Rights Act and the Civil Code) are not affected. Provisions for consumers also apply to a natural person concluding the contract directly related to their business where it is not of a professional nature for them.

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting our support team

Deleting your account terminates your subscription with immediate effect: we cancel it with our payment provider and you will not be charged again. Unless these Terms or the law provide otherwise (for example the 14-day right of withdrawal, Section 7), no refund is due for the remainder of a period you have already paid for. Payment and tax records are kept as described in our Data Retention Policy.

We may terminate or suspend your account if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• We are required to do so by law

Upon termination:

• Your access to the Service will be revoked
• Your data will be deleted in accordance with our Privacy Policy
• Any outstanding payments will remain due

You can export your data at any time before deleting your account, using the data export feature in your account settings.

We may change these Terms (including the features of the Service and the plan limits) only for an important reason:

• a change in the law, or a decision or guidance of a public authority, that affects the Service;
• technological changes that require adapting the Service, such as a change, withdrawal or replacement of a model, interface or service of a provider we rely on, or the need to keep the Service compatible and secure;
• the introduction of new features or plans, or improvements to existing ones, provided this does not reduce what you have already paid for;
• a material change in the cost or terms of the providers we rely on (hosting, payments, AI);
• the need to prevent abuse or to protect the security of the Service or its users;
• the correction of obvious errors or ambiguities.

We will inform you of a change by e-mail, together with a notice in the Service, at least 30 days before it takes effect, and publish the updated Terms on our website. A change does not affect a subscription period you have already paid for, unless it is in your favour or is required by law. The notice will describe the change, the date it takes effect and your right to terminate. A change will not involve any cost for you.

If you do not accept a change, you may terminate your subscription with immediate effect at any time before the change takes effect. If the change materially and negatively affects your access to or use of the Service, you may also terminate it with immediate effect within 30 days of the date the change takes effect (or of the date you were informed of it, if later). In either case we will refund the fee for the unused part of the paid period within 14 days, using the same payment method. If you do not terminate, the changed Terms apply from the date they take effect. You may also delete your account at any time.

Changes to the Max plan fair-use limits are governed by the more specific rules in section 7 (Changes to these limits), and price changes by section 7 (Price Changes).

These rules do not limit your statutory rights as a consumer.

These Terms are governed by:

• For users in Poland: Polish law and the jurisdiction of Polish courts
• For users in the European Union: The law of the user's country of residence and applicable EU regulations
• For users elsewhere: Polish law

Out-of-court dispute resolution: The EU Online Dispute Resolution platform was discontinued on 20 July 2025 (Regulation (EU) 2024/3228). If you are a consumer in Poland, you can seek help from the Office of Competition and Consumer Protection (UOKiK, https://uokik.gov.pl) or a county (city) consumer ombudsman (powiatowy/miejski rzecznik konsumentów).

Nothing in these Terms affects your statutory rights as a consumer under applicable law.

The Rezme service is provided by Daniel Kasprzyk (full business details: see /imprint). If you have questions about these Terms, please contact us:

Email: contact@rezme.dev Website: https://rezme.dev

For data protection inquiries, please refer to our Privacy Policy or contact our Data Protection contact at: privacy@rezme.dev